Return & Exchange Policy At Adikrish, we reserve the right to cancel any order that does not meet our acceptance criteria. In such cases, a full refund will be processed. All cancellation decisions are made solely at the discretion of Adikrish and are considered final. Orders may be cancelled due to reasons including, but not limited to, product unavailability, pricing errors, suspected fraudulent activity, or improper payment usage. You will be notified of any cancellation via email or phone. Customer Cancellation Policy Once an order is placed, it cannot be cancelled or returned by the customer. All sales are final. We do not entertain customer-initiated cancellations or returns under regular conditions. Returns Policy We do not offer returns or exchanges on purchased items except under specific circumstances listed below: Items that are received in damaged condition during shipping/transit. Items that are found to be defective. If you receive a damaged or defective product, you must report it to us within 48 hours of delivery by providing photographic evidence. We will evaluate the issue, and upon approval, we will arrange for a replacement or full refund. Returned items must be sent back within 3–7 working days after approval. Exchange Policy If a customer is not satisfied with the product (excluding damage or defect), they may request an exchange within 5 days of delivery. The product must be unused, in original condition, and in its original packaging. Exchange requests are subject to approval and product availability. Refund Processing For all approved refunds (due to order cancellation by Adikrish or verified shipping damage/defect), the refund will be processed via online transfer within 7 working days. The refund amount will reflect the actual paid value, after applying any eligible discounts or promotions. All refunds are processed only after completion of our internal quality verification and approval process. For any queries regarding this policy, please contact us at: 📧 Email: help@adikrishjewels.com 📞 Phone: +91-9992777780